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Shipping/Returns

Free standard shipping is offered on all orders within the United States, including U.S territories. Delivery usually takes 3-5 business days, but this time frame may vary depending on the distance of the destination

If you are not completely satisfied with your purchase for any reason, you can return your item(s) within 30 days of the purchase date.

If you need to make changes to your order, please contact us within one hour of placing it. We will do our best to accommodate your request, but if the order has already been shipped, it cannot be modified.

Payment Information

We accept a variety of payment methods, including all major credit cards (such as Visa, Mastercard, Discover, and American Express) and debit cards (such as UnionPay).

In addition to these options, we also accept payments through electronic payment services like PayPal, Apple Pay, and Google Pay."

Yes, our platform is integrated with ZIP, which allows you to purchase items now and pay for them later in installments. ZIP gives you the freedom and flexibility to get what you want without having to pay for it all at once.

Your information is secured with 256-bit SSL encryption. We use Secure Socket Layer (SSL) technology to protect your personal information as it is transmitted over the Internet.

Heny Star does not collect or store your credit/debit card number or personal information when you make a payment.

In addition to our secure payment system, you can also make payments through third-party services such as PayPal, Apple Pay, Google Pay, and Shop Pay."

Other

The availability of customization options depends on the creator and the product. You can find information about available customization options on the product page. Be sure to check there for any options that may be available.

Submit a request.

You can also contact customer service by calling 1-888-322-0033 during our operating hours: Monday - Friday: 9am - 10pm EST, Saturday: 10am - 9pm EST.

Please note that our customer service team is not available on national holidays.