Need help

For questions about products found on or related to your order, you may contact us to assist you.

We will respond to every message within 1 working day. Monday to Saturday, excluding holidays.

Customer service

Phone: 888-322-0033

Monday - Friday: 9am - 10pm (EST)

Saturday: 10am - 8pm (EST), excluding holidays.

Have queries for us about Heny Star website or online purchases, please contact our support team at For frequently asked questions click FAQ.